A new clinical concierge program is bringing extra support to skilled nursing and rehab patients and offering some relief for overtaxed frontline staff at a growing number of Mid-Atlantic facilities.

Management company Marquis Health Consulting Services has tapped nurses and advanced practice clinicians for a role that is the first of its kind in at least one of the markets where the company operates. The concierges serve as a dedicated resource for patients and their families, addressing questions about diagnoses, medications, treatments and transitions of care.