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Skilled Nursing Facility in Towson, Md., Pairs Enhanced Support and Communication with Clinical Excellence
TOWSON, Md., May 12, 2022 — Further pairing its clinical excellence with enhanced communication and support for residents and their families, Orchard Hill Rehabilitation & Healthcare Center in Towson has introduced a Clinical Concierge Program, welcoming Alexander Rebich, RN, as its new nurse concierge.
The program is designed to facilitate seamless communication among residents, their caregivers, and the facility’s nursing and medical staff. As the nurse concierge, Rebich assists in educating residents on their medical conditions and medications. He also liaises with residents’ caregivers, providing regular updates, including changes in condition, and answering any questions they may have.
“My focus is on fostering an environment in which residents feel heard and respected, and families feel connected,” said Rebich. “I am here to assist with any questions and communicate with our talented team at Orchard Hill, further enabling us to provide excellence in care. This role is focused on customer service, education for families and just supporting overall morale for our residents. I could not ask for a better-fitting job!”
Rebich brings significant skilled nursing experience to the role, having previously worked as a floor nurse in a rehabilitation setting. He earned his RN and LPN at Community College of Baltimore County, Dundalk, and also was a student intern at the University of Pittsburgh Medical Center. “I understand the paramount importance of combining quality care with enhanced communication from a childhood experience when my dear grandmother was very sick; I knew at an early age that I would go into healthcare to help patients and their families, too,” added Rebich.
Orchard Hill develops its offerings and programs with Marquis Health Consulting Services, which supports the facility. “Orchard Hill’s Clinical Concierge Program is one of a kind in the area,” said Marquis’ Nikki Gachot, regional director of market development. “Alex is perfect as the facility’s nurse concierge. His nursing skillset, enthusiasm and passion for patient care and advocacy shine right through.”
The Clinical Concierge introduction comes on the heels of the 134-bed skilled nursing facility completing a multi-million-dollar renovation and modernization – with top-to-bottom upgrades throughout the facility. Orchard Hill in recent years has also enhanced its specialty programming in partnership with leading regional healthcare providers. Its comprehensive range of offerings includes Cardiac Care, Palliative Care, Physiatry and Chronic Kidney Disease (CKD) Management programs, as well as Pulmonary Rehab featuring a full-time respiratory therapist.
Located at 111 West Road, Orchard Hill provides post-hospital care, short term rehab and long-term residential care. The facility is committed to serving as a healthcare resource for the families of patients and the local community. Together with Marquis, it has established a resource library of physician-curated content, addressing many topics of interest. It can be accessed on the facility’s website, orchardhillrehab.com.
Based in Brick, N.J., Marquis Health Consulting Services is a highly skilled and vision driven nursing home consulting company currently supporting Mid-Atlantic and New England facilities totaling approximately 6,000 skilled nursing and assisted living beds.
Orchard Hill Rehabilitation & Healthcare Center
111 West Road, Towson, MD 21204
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