Nov. 19, 2020Sandy Crisafulli has been promoted to chief operating officer (COO) at Caryl Communications, announced Caryl Bixon-Gordon, founder, president and chairman of the award-winning, Bergen County-based public relations and marketing agency with a long history of serving the regional commercial real estate industry. In this new position, Crisafulli is overseeing the firm’s day-to-day operations, client strategy and team development, while continuing her role as senior account manager.

Crisafulli, who resides in Kingston, N.Y., has nearly three decades of both agency and client-side public relations experience. Following her career launch as journalist, she served as vice president at Caryl Communications in the mid-1990s. Crisafulli subsequently focused on account management, writing and media relations as a contractor prior to her recent appointment to COO.

“From her earliest days with us, Sandy has been an integral part of our organization and a true leader,” said Bixon-Gordon, who established Caryl Communications in the early 1980s. “Her appointment to COO is a natural next step, and I speak for our entire team in saying we are thrilled to have her in this new role.”

A highly respected industry veteran, Crisafulli possesses extensive experience in both business-to-business and business-to-consumer public relations, and has been involved in numerous award-winning marketing and public relations campaigns. “Sandy is known by her clients as a top-level service provider who works diligently for them and produces outstanding results; as COO, she will be in touch with all of the firm’s clients and contribute to their successes,” added Bixon-Gordon.

“I am truly honored to step into this expanded role with a company that has continually provided me with new career opportunities – and adventures,” said Crisafulli. “Those who work with and for Caryl Communications know this is a company deeply committed to its clients, many of whom have been with our firm for decades. That longevity speaks volumes about how we do business.”

As one of New Jersey’s top PR firms, Caryl Communications offers full public relations and marketing communications services to clients across a range of industries, including commercial and residential real estate, healthcare, retail, technology, architecture, finance, professional services, nonprofit organizations and many others. Clients rely on the agency to create content with a purpose and deliver it in many forms; this has taken on particular importance during the pandemic.

“As a team, we recognize that this changing world has brought new challenges for businesses in every industry,” noted Crisafulli. “We also see great opportunity in the form of evolving operational agility and connectivity. Ultimately, I look forward to helping CCI and our clients leverage this ‘new world’ and its possibilities for strengthening public relations and marketing communications initiatives.”

Crisafulli earned her bachelor’s degree at the University of Hartford, majoring in communications/journalism with a minor in English; she also completed graduate courses at William Paterson University. Crisafulli is a member of NAIOP New Jersey, a leading commercial real estate development association, and the Public Relations Society of America.